FAQ

  1. What is Jeti Travel?
  2. How does Jeti Travel Work?
  3. How Do I Book a Flight/Make Changes to My Flight?
  4. How Can I Cancel My Flight/ Is My Flight Refundable?
  5. When Should I Book My Flight?
  6. How Do I Access My Travel Itinerary?
  7. Flight Check-In
  8. Does Jeti Offer Transportation to/from the Airport?
  9. Does Jeti Offer Travel Insurance?

What is Jeti Travel?

Jeti Travel is a new generation of travel concierge for the discerning flyer. We offer a full range of flight, transportation, and amenities catered to your preference and ease of mind.

How does Jeti Travel Work?

Jeti Travel offers our customers business and first-class tickets at exclusive prices.

Through our bulk buying power we are able to negotiate and obtain amazing  savings. By doing so, it allows us to provide our customers with premium flights at prices below retail.

How Do I Book a Flight/Make Changes to My Flight?

To book a flight, please contact our Jeti team with your destination and dates.

All changes to your itinerary and booking must be done through your Jeti representative. You can submit a change request online by signing into your Jeti account, or call us at 1-800-716-0706 Monday through Friday.

How Can I Cancel My Flight/ Is My Flight Refundable?

Cancellations for any reason whatsoever (including medical reasons, death in the family, strikes, wars, weather, natural disasters, airline default or government travel warnings), can be made up to 72 hours before flight departure.

All canceled flights will receive credit to book a flight of equal value for the following 12 months. Please note, canceling your flight may incur a cancelation fee of up to $350.00 per passenger.

*Trip cancellation and interruption insurance can be purchased from any third party, and may further reimburse you for some of the cases mentioned above.

For emergency changes, please contact the office directly and press 3 when prompted for immediate assistance.

When Should I Book My Flight?

Jeti Travel is ready to book your flight at any time. However, since ticket pricing and availability may vary, we recommend booking your flight as early as possible.

How Do I Access My Travel Itinerary?

After booking confirmation and payment, your itinerary will be emailed directly to you.

Flight Check-In

You can check-in for your flight through the airline website with your name and ticket confirmation number.

Does Jeti Offer Transportation to/from the Airport?

Jeti offers a wide range of personal transportation services tailored to your traveling needs and preferences. List of services available.

 

Does Jeti Offer Travel Insurance?

When booking your flight, your Jeti representative will guide you through your insurance options. Please note, all insurance plans are offered through third-party providers.